IT UPGRADE - PATIENT INFORMATION
Tuesday 01/09/20 to Thursday 03/09/20
On the above dates our computer systems are being upgraded and our server replaced.
We will have NO IT SYSTEMS at all during this time. This means that we will have no access to your medical records.
We will be UNABLE to process any repeat prescriptions during this time, so please help us by ordering your prescriptions before this date, or wait until the following week.
APPOINTMENTS WILL BE RESTRICTED TO URGENT MATTERS WHICH CANNOT WAIT UNTIL OUR NORMAL SERVICE RESUMES, AS OUR STAFF WILL HAVE NO ACCESS TO YOUR MEDICAL RECORDS.
This work is vital in ensuring that our IT systems are up to date and are not vulnerable to failure, or from hacking as recently experienced in many NHS areas.
We appreciate that this “downtime” is extremely frustrating for both staff and patients, and we are grateful for your patience and un derstanding while this necessary work is carried out. Thank you.
WE ARE LIMITING ACCESS TO THE BUILDING
FOR ANY ENQUIRIES/TO MAKE A TELEPHONE APPOINTMENT FOR THE DOCTOR OR NURSE PLEASE CALL THE SURGERY ON:- 0131 666 2121
PLEASE USE A REQUEST FORM (FORM ON TABLE IN VESTIBULE)
WRITE THE PHARMACY IT MUST BE SENT TO (LIST ALSO ON TABLE)
DO NOT COLLECT FROM THE SURGERY
ALLOW 4 WORKING DAYS FOR PROCESSING
POST REPEAT PRESCRIPTION REQUESTS THROUGH THE LETTERBOX IN THE DOOR TO THE LEFT OF THE MAIN ENTRANCE.
POST HOSPITAL LETTERS ETC THROUGH THIS LETTERBOX TOO.
DO NOT ENTER RECEPTION
IF YOU HAVE AN ENQUIRY RE THE COLLECTION OF YOUR PRESCRIPTION PLEASE CONTACT THE PHARMACY YOU HAVE CHOSEN YOUR PRESCRIPTION TO BE SENT TOO.
PLEASE NOTE OUR PRESCRIPTION EMAIL ADDRESS HAS NOW CHANGED TO:
THE FACILITY FOR BOOKING APPOINTMENTS VIA THE INTERNET HAS BEEN SUSPENDED FOR THE FORSEEABLE FUTURE.
It is now possible to book a limited amount of appointments via the internet.
At present the Saturday morning clinics are available to book
+ Appointments early Thursday AM & Thursday PM
+ Appointments every second Tuesday AM
If you would like to take advantage of this system please contact our reception staff, during our working hours Monday to Friday 8am to 6pm for further information
Welcome to Inchpark Surgery
NEW PATIENT REGISTRATIONS
We are registering new patients. In the first instance please contact reception on 0131 666 2121 for further information. Please do not attend the surgery before phoning, given the current situation with Covid-19.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Community Link Workers - Tuesdays
A new service at Inchpark Surgery is now available with our community link workers who can help to link you with a wide range of local community resources and activities. Please make an appointment at reception.
They can signpost you onto services related to:
Finance / Housing / Adult Literacy / Health Eating / Exercise / Volunteering / Substance Misuse / Mental Health / Local Groups & Activities / Employment / Domestic Abuse / Foodbank Referral / Carer Advice Coffee Mornings / Arts & Crafts / Sports Clubs / Children's Activities / Gardening Groups
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Inchpark Surgery has suitable access for disabled patients. A hearing loop is in place at the reception desk. There is a disabled parking space located at the front entrance of the building.