Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

• phone us on 0131 666 2121, Monday to Friday from 8am to 6pm

Open surgery - every Monday morning for face to face appointments. You must be booked in at reception by 10am to see the GP that morning. This clinic is for a single acute issue, not long term issues.

To request a routine appointment:

• phone us on 0131 666 2121, Monday to Friday from 8am to 6pm
• visit the surgery and speak with a receptionist, Monday to Friday from 9am to 6pm

Extended hours - we offer a limited number of GP and nursing appointments outwith our usual opening hours, including on weekday mornings and evenings and Saturday mornings. These are ideal for patients with work or care commitments who struggle to make our standard daytime appointments. Please phone us or visit the surgery (as above) if wishing to arrange. 

When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

We offer appointments with the following health professionals and associated staff:

• Doctors 
• Practice Nurses
• Healthcare Assistants 
• Physiotherapist
• Mental Health Nurse
• Pharmacists
• Community Link Worker 
• Citizens Advice Bureau

Please see the 'Clinics' page for more details. 

To protect us and the NHS, it’s important you know how to get the right care, in the right place.

After asking what you need help with, our reception team may signpost you to a local service which may be more appropriate for your needs. For example:

• accident and emergency if you have a life or limb-threatening emergency 
• a minor injuries unit if you think you have broken a bone 
• your local pharmacy for advice about minor illnesses, treatments and medication
• your local optician if you have an eye problem
• the NHS Inform website for self-help guides on everyday illnesses

We offer patients the choice of whether to have their appointment:

• face to face at the surgery
• by phone

If you are feeling unwell, e.g. with pain, a rash or breathing issues, then we would expect to see you at the surgery. The receptionist will ask what you need help with and will suggest a face to face appointment in the majority of cases.  

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

To cancel your appointment:

• phone us on 0131 666 2121, Monday to Friday from 8am to 6pm
• reply CANCEL to your appointment reminder text message

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to see
• if you would prefer to consult face to face or by phone
• if you need an interpreter
• if you have any other access or communication needs

If you need medical help when we are closed, visit the NHS 24 website for advice. 

Phone 111 if:

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before midday.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP.

We are proud to be a training practice, and we provide further education for doctors in general practice at many different levels.  

Video recording of some consultations may take place for this purpose, if you consent to it.