Community resources during Covid 19

List of useful local and online resources – Updated 07/04/20

Where to get help – Scottish government -


Bridgend Farmhouse are doing food bag deliveries for a day’s food, plus a takeaway service for pickup.  Also recruiting volunteers to help out. Email: Phone 07873976801 

Parents who receive free school meals will get payments to their bank accounts to cover this. Email if your bank details etc have changed.

Goodtrees community centre are coordinating for Moredun and possibly a wider area – contact through the facebook page.  They can’t collect things for people but are dropping off food parcels and packed lunches.

Moredun Basics Food Bank – Referral via GP or other professional. Open on a Monday and Friday at Tron Kirk Craigour. Will do delivery if someone symptomatic and absolutely necessary.

Gracemount food bank Trussel Trust - Referral via GP or other professional. Open on a Monday and Thursday at Blythswood care southhouse broadway.

Edinburgh food social can arrange food delivery Email:
Tel: 07595 89 55 73

City Cabs (0131 228 1211) offer can pick up shopping from online Click&Collect services. You need to book a slot online and pay upfront  Additionally City Cabs currently offer 40% discount of all taxi journeys to all over 65s and NHS staff (proof of ID required).



Citizen’s advice continue to work with patients, but are working from home.

Chai have put out useful information about benefits etc, which is below.

Phone advice by – 0808 800 9060

Advice Shop – Telephone advice – 0131 200 2360 email:

Maximise (for parents) - 0131 442 2100

Universal credit advice

DWP advice

Crisis Grants -You can apply for a Crisis Grant by calling 0131 529 5299, or alternatively, by applying online via:

Float trust have £30 grants available

Income Advice Team, Edinburgh City Council.   For advice about applying for housing benefit and council tax reduction or other benefits, including tax and pension credits. They also let you know about other ways you might be able to get financial help.  For City of Edinburgh Council Tenants only.  Telephone: 0131 529 7463.


Really good guide of various financial options

Guide to help and services for those in crisis file:///C:/Users/RuthAppleby/Downloads/Crisis%20Guide%20March%202020_.pdf

Single helpline employment support for anyone loosing job or needing work in Edinburgh City Region - "Next Step" 0300 365 0025


Mindfulness, meditation, relaxation

The Feeling Good app, Breathing App, Meditation Game, Insight Timer, are all good apps for relaxation and mindfulness.

Mindful moments with Access Community Trust 5 Minute mindfulness exercise 5 minute self-compassion exercise 10 minute visualisation relaxation


Mental Health and Crisis Support – Most services seem to be offering some kind of phone support in place of face-to-face, some services suspended fully.

Edspace service updates

Breathing Space (6pm-2am) -Call: 0800 83 85 87

Anxiety UK has extended its helpline hours to provide additional support in the evenings until 10.00 pm and over the weekend between 10.00 am -8.00 pm. Phone: 03444 775774

Social Care Direct
Call (office hours): 0131 200 2324
Call (out of hours): 0800 731 6969

Scottish Women’s Aid -Call: 0800 027 1234

Samaritans- Call: 116 123

Other helplines:

Shout – text support service. Text ‘SHOUT’ to 85258

Edinburgh Crisis Centre 24/7 – 0800 801 0414, text 07974429075, email Website with CBT resources and self help resources.

Bright light Relationship counselling, mh counselling and support for those affected by being in isolation – there is a cost for this. Website , Telephone 0131 556 1527 Email


Health in Mind depression and anxiety support group will be happening online via Zoom


Smart recovery group led by CGL, online on Zoom, ID is 9010867797 weekly Mondays and Thursdays starting today at 12.50

Emotional support helpline for bereaved families struggling with grief who are arranging unattended funerals 03000113301 (used to be the National Funeral Costs Advice Helpline)

Mental Health Information Station: We will be available every Thursday for extended hours between 9.30 and 4.30. As ever, no referral is necessary.  All that’s needed is to - Call Cambridge Street House on 0131 537 8650 and ask to be transferred to MHIS staff. Leave their name and contact number and staff will arrange a call back

Alternatively, people can email at any time with specific queries and/or a request for a call back.

Facebook - Mental Health Information Station

Instagram –


‘Stress Control’ is a six-session cognitive-behavioural therapy class .Each session will play twice a day (at 2pm and repeated at 8.30 pm) on Mondays and Thursdays beginning on the 13th April (Session 1 will also repeat on Tuesday 14th). The sessions will be led by Dr Jim White, consultant clinical psychologist, who created the class and who has taught most of the NHS (UK) and HSE (Ireland) trainers who would normally be running classes across the country.

To take part:

Go to where you can learn more about the class and get the dates


Self-help resources

Heath Opportunities Team- young people service

Whilst we have had to close our office at HOT, we are trying to offer as much support as possible during these uncertain times. 

At HOT we are all wanting to stay connected with as many young people as possible. Our services provide a safe, confidential space for any young person who needs it 

You can join are online drop in evenings.  instant message us on Facebook, Twitter or Instagram and a worker will get in touch to arrange an appointment time for you. All appointments will be via video call or telephone until services resume to normal. Alternatively you can email us at .




9am P.E. with Joe weekdays for children and adults

Edinburgh Lothian Greenspace trust – doing online workouts via their facebook page

B Healthy Together weekday workouts, seated exercise, yoga


Children and families resources

11am Monday morning Fischy Music assembly live

Fischy music resources to help children process emotions

Tuesday and Thursdays morning Rhymetime on Facebook live

Site with lots of online activities

Another site

Blair Drummond Safari Park live streaming sessions with the animals

Authors reading stories live on demand

Safe families for Children are still taking referrals as normal and doing mostly phone/video support.

Cahms resources

Women’s Aid

Edinburgh Women’s Aid -The office has a skeleton staff and is open normal hours:

Phone support:

Mon-Wed and Friday 10.00am-3.00pm

Thursday 10.00am-7.00pm

Saturday 10.00am-1.00pm

 Drop in

Mon 1.00-3.00pm

Tue, Wed, Friday 10.00am-3.00pm

Thursday 1.00pm-7.00pm

Saturday 10.00am – 1.00pm

We are asking anyone who does not need to see someone face to face to use our telephone service - 0131 315 8110



Phonelink – offer a free telephone morning and/or evening check call service for those over 65 – can include welfare checks, med prompts, general check ins.  Available between 8 – 11am and 6-8pm, 7 days a week.  Currently can get this up and running within 24 hours 0131 510 6930.

Age Scotland - many thousands of older people in Scotland feel lonely, perhaps more so than ever right now. Call the Helpline for a chat 0800 12 44 222. Advice about Coronavirus

Age Scotland - Our Good Day Call service is a daily call, 365 days a year, to have a chat and check on the welfare of an older person. Over time, we hope to become good friends on the phone, chatting about the day and the world, and being there to give support and to arrange assistance if needed. Costs £50 per month. 01856 898 222.

Independent Age - Receive regular phone calls.  If you feel you could do with more conversation in your life, we’ll connect you with a volunteer who is good company and wants to chat 0800319 6789.

Silverline - The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year 08004 708090.

Alzheimer Scotland helpline
Call: 0808 808 3000


Advice in other languages:

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